BMC Helix ITSM: A Next-Generation Solution for Businesses
With intelligent, user-centered user experiences that enable you to work more intelligently, BMC Helix ITSM is a potent, market-leading service management platform that powers your IT transformation. For unparalleled flexibility, BMC Helix ITSM is also available as a hybrid or on-premise solution. BMC Helix ITSM Key advantages Modern persona-based UX suitable for all devices You can operate Helix Remedy on any form of public cloud thanks to container deployment. Services that are comprehensive and easy to use, together with change management skills Using cognitive automation to improve the agent experience A seamless service experience is offered by BMC ITSM Multi-Cloud Service Management in multi-cloud systems. Management from a single location across many clouds’ environments Enhanced agent experience thanks to cognitive automation Integrating collaborative tools will aid agent...